![]() ![]() ![]() You can use Mac’s ‘Quick Look’ tool so you can browse the contents of a Zip file before you decide whether to unzip it. The developer has been extremely responsive to my questions, so that is definitely has not been an issue for me.This un-archiver app can back up photos and projects and fit more onto CDs or DVDs using the ‘Zip and Burn’ feature. So expect, to pay every 3-4 years for the annual upgrade, and every 3-4 months $20 for a couple of bug fixes with no major overhaul of their interface! In 2020, there will be yet another upgrade. Also, when you get the app, you get to store emails until 2020. The latest upgrade which is at the time I am writing this review is for 2 bug fixes and costs yet another $20. But what bugs me the most is that they have VERY frequent upgrades and charge $20 per upgrade! Essentially, I am being billed (knowingly but extremely begrudgingly) every three months or so. I bought the pro version and have been using it for some time. This app might as well be a subscription service because essentially I am charged $20 every 3-4 months. I would give it minus four stars because the developers seem to be extremely greedy and to use a very manipulative tactic to make money. Due to some circumstances I choose not to share here, after three years, dealing with a company with a complete lack of integrity (in my humble opinion), I did indeed receive a full refund of my roughly $3000. Yes, very unusual occurance - but when you need to find an important email, reliability trumps speed.Ī final note - despite my complete documentation of my BBB case, it was denied, appealed, denied, ignored. It reminds me of the not completely reliable search on Amazon - I have put an exact product name I just saw minutes ago on Amazon into the Amazon search, and it will not come up. The two I used on Windows are much faster, yet at times, for unknown reasons, they cannot find something. MailSteward is not the fastest archive program. I have archived decades of email, many hundreds of thousands of emails, tens of Gigabytes of data. I never waste time trying to organize emails. I had to combine/merge some data, but I used MailSteward and indeed found all the needed emails.Īdditional details: I am a collector. What is important here, is that using other mail archive programs, I could not find some emails I was sure existed, and that would support my case. I made transcripts and spread sheets to submit my casse. I spent weeks going through multiple computers and hard disks, to review recorded webinars, recorded phone conversations, and yse, emails. My editor convinced me to pursue my attempts to get my $3000 back through the Better Business Bureau. I then moved to Spain, then to Kuwait, then back to Spain. ![]() In 2018 I made my first ever online course purchase. That said, I would like to share the best example of how I know what I speak of. For me, he defines good tech support - knows the product inside-out, actually provides quality support, and does so in a timely manner. What’s more, I usually get a response in hours, sometimes minutes. (2) John Seward has always provided outstanding tech support - always zoomed in on the problem, or lack thereof, and resolved my issue. When other programs failed to find something I was sure was there, I always returned to MailSteward, and it found the emails. Up front - two reasons: (1) it is the only mail archive program I have used with which I never had a problem of it not finding an email. But I wanted to share here the main reason I still use my MacBook Air - what I believe is the best mail archive program out there - for Mac or Windows - MailSteward. And for many reasons I have become very disappointed, even disgruntled with Apple and my MacBook Air and my iPad. ![]()
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